Last updated: May 14, 2024
Introduction
Thank you for visiting www.twhealthproducts.com (the “Website”), owned and operated by True Wealth Health Products (“we”, “us”, or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide to us when you use our Website.
1. Introduction
This Privacy Policy explains our practices regarding the collection, use, and disclosure of personal information when you use our Website and the choices you have associated with that information. By accessing or using our Website, you agree to the terms of this Privacy Policy.
2. Information We Collect
We collect various types of information when you visit our Website, including:
- Personal information you provide voluntarily, such as your name, email address, shipping address, and payment information when making a purchase.
- Information collected automatically, such as your IP address, browser type, device information, and browsing patterns through the use of cookies and similar tracking technologies.
3. How Information is Collected
We collect information from you when you:
- Make a purchase on our Website.
- Sign up for our newsletter or promotional emails.
- Interact with us through social media channels.
- Use our Website, including browsing pages and viewing products.
We may also collect information from third-party sources, such as payment processors and shipping companies, to fulfill your orders and provide services to you.
4. Purposes of Information Use
We use the information we collect for the following purposes:
- To process and fulfill your orders, including shipping and payment processing.
- To communicate with you about your orders, account information, and customer service inquiries.
- To personalize your experience on our Website and tailor our products and services to your preferences.
- To send you marketing communications, promotional offers, and newsletters, where permitted by law.
- To analyze and improve the effectiveness of our Website, products, and services.
5. Data Sharing
We may share your personal information with third parties in the following circumstances:
- With service providers and business partners who assist us in providing our Website, processing orders, and delivering products and services to you.
- With law enforcement authorities, government officials, or other third parties when required by law or to protect our legal rights, property, or safety.
- In connection with a corporate transaction, such as a merger, acquisition, or sale of assets, where your personal information may be transferred as part of the transaction.
6. User Choices and Control
You have certain choices and controls regarding the collection, use, and sharing of your personal information:
- You can opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in our emails or contacting us directly.
- You can update or correct your personal information by logging into your account on our Website or contacting us for assistance.
- You can disable cookies in your browser settings, although this may affect your ability to use certain features of our Website.
7. Data Security Measures
We take reasonable measures to protect the security of your personal information and prevent unauthorized access, disclosure, or alteration. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
9. Children’s Privacy
Our Website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13 without verifiable parental consent. If you believe that we may have collected personal information from a child under the age of 13, please contact us immediately.
10. Updates to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes to this Privacy Policy by posting the updated version on our Website or by other means as required by law.
11. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our practices concerning your personal information, please contact us at:
TW Health Products
1733 Cutler Way
Zillah, WA 98953
Email: custserv@twhealthproducts.com
Phone: 1-509-584-6725